One of the things that you should do is to respond immediately. It is true that most of the customers like the patient to wait for long and the moment you want to keep them waiting they will leave and look for help elsewhere. Therefore, the faster you respond, the more clients you will get. It is essential to understand that this is part of customers’ service and the faster you will respond the more they will see that you care about their needs. One thing that you should know is that a sales rep who responds within five minutes is likely to get more customers than the one responding after thirty minutes.
Also, you should also be persistent. This means that you should follow up on the leads as many times as possible. It is recommended that you should not give up on a lead after making just one attempt, but you should try as many times as you can. One thing that you should know is that when you try many times, it will boost your chances of getting that lead. You find that when you call within the normal range, you will be in a position to get the lead before you make many attempts.
Apart from that, you should establish a local presence. One common thing is that when you receive calls from strange numbers, you will hesitate to answer thinking that they are bothers or scammers. One thing that your sales rep should have to generate sales is to have competitive communication and negotiation skills. For that matter, they should be where their customers are and use local numbers to contact them. With this they will be in a position to increase contact rate by a more significant percentage thus improving traffic as well.
Besides, you should also create a cadence. This can be defined as the specific sequence of steps, actions or the activities followed to generate and convert a lead. You find that the majority of companies have not made a consistent outreach strategy to best follow up with and contact potential buyers. One good thing with this is that it will help you in reaching out to many customers.
Besides, you should also motivate your staff. Here you will have to recognize the efforts of your sales team by giving them rewards. When you want to motivate your staff you should set a realistic target than when they reach they are rewarded. But it is also essential to make sure that you create a healthy competition where they can still work as a team to lift your business.